hn888 Terms & Conditions

1 General Introduction & Acceptance

These Terms and Conditions ("Terms") apply to the hn888 platform and all services under it ("Services"). By accessing the hn888 website, registering an account, or using any of its services, you are considered to have fully and unconditionally accepted these Terms.

If you do not agree with any part of these Terms, please refrain from using hn888's services. It is entirely the user's responsibility to read and understand these Terms.

2 Account Registration & User Eligibility

2.1 Eligibility Requirements

The following conditions must be met to open and use an account at hn888:

• You must be at least 21 years old.
• Online gaming must be lawful in the region from which you are accessing the service.
• You may hold only one account in your own name.
• All information you provide must be truthful, accurate, and up to date.
• You must not be an employee of hn888 or a member of their family.

2.2 Account Verification

hn888 may request identity verification documents at any time. Failure to provide documents may result in the account being temporarily suspended or permanently closed. Withdrawals may be delayed until verification is complete.

2.3 Account Security

It is your responsibility to keep your account login details completely confidential. Any unauthorised access to your account must be reported immediately to [email protected].

3 Deposits, Withdrawals & Payments

3.1 Deposit Terms

The following payment methods may be used to deposit funds at hn888: bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• Minimum deposit: ৳100 (same for each method).
• Deposits are generally credited to the account instantly.
• It is recommended that the payment method used for deposits and the method used for withdrawals be the same.
• Use only a payment account registered in your own name — deposits from third-party accounts are not accepted.

3.2 Withdrawal Terms

• Minimum withdrawal: ৳500.
• Withdrawals are generally completed within 1 hour.
• Account verification must be complete before requesting a withdrawal.
• If an active bonus is in place, withdrawals may be restricted until the wagering requirement is met.

3.3 Transaction Authenticity

hn888 reserves the right to investigate and temporarily hold any suspicious transaction. If evidence of fraud or manipulation is found, the relevant account and funds may be confiscated.

4 Bonuses & Promotional Offers

4.1 Welcome Bonus

The hn888 welcome bonus is a 120% bonus on the first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. Depositing ৳10,000 or more caps the bonus at ৳5,000 — giving a total balance of ৳15,000.

4.2 Wagering Requirements

To withdraw winnings from a bonus, you must wager 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

4.3 General Bonus Terms

• Each bonus may have its own validity period and conditions — please read the offer details carefully.
• Claiming bonuses using multiple accounts is strictly prohibited.
• If bonus abuse is suspected, hn888 reserves the right to cancel the bonus and confiscate any related winnings.
• Wagering restrictions may apply to certain games or gaming categories.

5 VIP Program & Cashback

The hn888 VIP program has four tiers. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.2% cashback per week.
• Silver: up to 0.4% cashback per week.
• Gold: up to 0.6% cashback per week.
• Platinum: up to 0.8% cashback per week.

You can advance to a higher VIP tier through regular active play. hn888 reserves the right to change the terms of VIP benefits, and any changes will be announced on the platform.

6 Gaming Policy & Fair Play

6.1 Fair Use Policy

hn888 operates on a fully fair play basis. All games use SSL encryption and a secure Random Number Generator (RNG) to keep game outcomes unbiased.

6.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Using any software, bot, or automated method to play games.
• Operating multiple accounts or using another person's account.
• Attempting to claim bonus benefits collectively or as a group.
• Knowingly exploiting any technical error on the platform.
• Conducting money laundering or any other unlawful financial activity.

6.3 Sports Betting Policy

The hn888 sports betting section offers various markets including cricket, football, and kabaddi. All decisions related to betting are entirely within hn888's jurisdiction and are final. If suspicious betting patterns are detected, the relevant bets may be voided.

7 Account Suspension & Closure Policy

hn888 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any part of these Terms.
• Registering with false or misleading information.
• Involvement in fraud, deception, or unethical activity.
• A court order or legal obligation requiring it.
• Extended periods of inactivity.

Users may also close their account at any time by sending a request to [email protected].

8 Privacy & Data Protection

hn888 is committed to protecting users' personal information. Full details on how data is collected, used, and stored can be found on our Privacy Policy page. By registering an account, you also consent to our privacy policy.

• Your personal information will not be sold to third parties.
• Your data may be used to improve our services and to meet legal obligations.
• Your information is protected by SSL encryption.

9 Responsible Gaming

hn888 firmly believes in responsible gaming. Enjoy gaming as a form of entertainment — never as a solution to financial problems. The following features are available on our platform:

• The ability to set your own deposit limits.
• Temporary or permanent self-exclusion.
• The option to set session time limits.

For help with gaming addiction, visit our Responsible Gaming page or contact the support team directly.

10 Support & Contact

The hn888 customer service team is available seven days a week, twenty-four hours a day. Support is available in both Bengali and English.

• Live Chat: Get instant help directly through live chat on the website.
• Email: [email protected]

If you have any questions about the terms or any of our services, feel free to reach out through the contact channels above.

11 Limitation of Liability

hn888 makes every effort to operate a safe and reliable platform. However, hn888's liability is limited in the following areas:

• Issues caused by technical errors or loss of internet connection.
• Failure of third-party software or payment processors.
• Loss resulting from the user's own mistakes or negligence.
• Unexpected server outages or maintenance downtime.

For any dispute, you are requested to first contact hn888 support for an amicable resolution.

12 Changes to Terms & Enforceability

hn888 reserves the right to change, add to, or amend these Terms at any time. Users will be given as much advance notice as possible of significant changes. Continued use of the platform after any change will be taken as acceptance of the updated Terms.

If any part of these Terms is found to be unenforceable for any reason, the remaining parts will remain in full effect.